ERP and B2B Integration Study

AMR ERP Study

The AMR Research/GXS study, ERP Projects Create Significant B2B Opportunities, indicates a strong relationship between ERP projects and new B2B e-commerce needs. The results show:  

• 65 percent of respondents performed inadequate testing of B2B prior to new ERP launches;
• 47 percent of companies expanded the scope of their B2B efforts (e.g. new transaction sets or trading partners during ERP projects);
• 79 percent of companies have a greater than 1 percent error rate for B2B data; and
• 57 percent of companies have experienced a production outage due to lack of B2B connectivity.

Importantly, the study reveals that 34 percent (more than one-third) of data in ERP systems originates from outside the enterprise (e.g., from customers, suppliers, 3PLs, etc.). This demonstrates the importance of integrating external trading partner transactions and data with ERP systems.

GXS helps companies manage their B2B/ERP integration projects most often through its B2B outsourcing portfolio, GXS Expert Operations through direct integration with a variety of ERP planning software and services including Oracle, SAP and Microsoft Dynamics. By outsourcing the management of their B2B environments, businesses can be sure that their B2B networks benefit from the most advanced B2B technologies and that they can achieve 100 percent trading partner participation. In fact, according to AMR Research, “The topic of managed services comes up in every B2B discussion we are having today, and we expect that trend to continue as customers look to get leaner and better at managing B2B integration.”

Many companies get half-way through a new ERP roll-out to discover that they are not staffed to support the massive mapping, testing and trading partner management activities necessary for ERP upgrades. Our goal is keep ERP projects on-schedule and under budget with a best-in-class approach to B2B integration.

Fill out the form to download the study.