Customer Awards

GXS 2007/08 Customer Awards Program Winners

GXS is pleased to announce the winners of our 2007 Customer Awards Program. The program recognizes those companies that are making innovative use of the on-demand solutions via GXS Trading Grid®.

Nominees for the 2007 GXS Customer Awards were evaluated on a range of criteria by a distinguished panel of analysts from ARM Research, led by John Fontanella, Vice President of Research, and Greg Aimi, Research Director.

The 2007/08 Customer Award Winners are:

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  Best Use of GXS Trading Grid to Accelerate Supply Chain Globalization
  International Post Corporation (IPC) leveraged GXS Trading Grid to successfully build and sustain highly-competitive global supply chains in an increasingly flat world. Jointly owned by 24 postal organizations around the world, the mission of the IPC is to improve the performance of letter, parcel and courier mail services worldwide. Delivery payments between postal services are based on timely delivery as well as quick electronic confirmation of delivery. Deploying Radio Frequency Identification (RFID) technology, IPC sends test letters to locations around the world to track delivery performance and timeframes and provides reports of that information to its postal service customers. GXS Trading Grid carries approximately 40,000 RFID and tracking messages a day for IPC, rising to a peak of 80,000 messages a day during Christmas holiday. This represents approximately 35 million mail bags and mail trays each year. IPC continues to expand this project to additional countries and is able to do so in part due to support from GXS. GXS insulates IPC from the various technologies and protocols used by their postal service customers, simplifying the roll-out to new countries and optimizing information tracking for IPC.

  
  
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  Best Use of GXS Trading Grid to Enhance Global Supply Chain Visibility
  Panasonic enhanced supply chain processes, such as forecasting, procurement, logistics, invoicing and/or payments through greater visibility of supply chain networks and operations. The company has successfully implemented and deployed GXS Trading Grid logistics visibility service to track shipments of its most strategic and profitable product line: flat-screen plasma televisions. The implementation resulted in improved quality and accuracy of the company’s logistics transactions, and has provided exception-based analysis and resolution of supply chain uncertainties. The GXS solution empowers Panasonic with actionable intelligence to make accurate commitments to their retail clients, and is a key component of their customer fulfillment initiatives, as well as future vendor managed inventory management initiatives.

  
  
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  Best Use of B2B Outsourcing to Accelerate Competitive Differentiation
  PepsiAmericas outsourced its B2B program via GXS Managed Services to significantly advance B2B e-commerce capabilities. When they came to GXS in 2006, the company was receiving multiple requests from their major retailers to add new transaction types and protocols to their B2B program. In an effort to better serve these retailers and ensure the company could comply with customer and trading partner requests in a timely manner, they outsourced their B2B program to GXS. Since the program went live earlier this year, PepsiAmericas now can support a portfolio of e-commerce services for its customers; has responded to more than 40 open customer and supplier B2B requests; has lowered its overall transaction costs; and has devised a plan using GXS Trading Grid to enable its smaller customers to conduct B2B e-commerce.

  
  
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  Best Use of GXS Trading Grid to Increase B2B e-Commerce Automation
  Tesco has significantly increased automation levels in their B2B e-commerce network during the last twelve months. Tesco, the U.K.’s largest retailer and sixth largest retailer worldwide, sends and receives more than 1,000,000 documents per month, 42,000 of which were processed on paper. They wanted to reduce their paper-based documents even further, and selected GXS Trading Grid’s automation and community enablement services to do so. Since deploying the solution, Tesco has added more than 300 small and medium-sized suppliers to their electronic trading partner network, has reduced their paper document volume by more than 25 percent to 28,000 a month. Through GXS, Tesco is continually reducing paper-based transactions and an ever-greater proportion of Tesco’s trading community is reaping the benefits of e-commerce.

If you’re a GXS customer using our products and services in innovative ways, we encourage you to apply for the 2010/11 Customer Awards program. Please click here to apply online.